Blakeney Data Group Technology Services

Virus & Spyware Removal

  • Troubleshoot 1 infected computer using standard industry tools.
  • Remove all viruses, spyware, malware and rootkits on the computer.
  • Repair any operating system issues (boot issues, blue screens, etc.)
  • Apply system tweaks and modifications.
  • Perform operating system critical updates.
  • Test operating system for proper functionality
  • Provide you with an estimated cost for hardware repair(s) or upgrade(s) needed to provide a complete solution.
  • Back up your data to external hard drive, DVD disc or flash drive.

Security & Performance

  • Install antivirus and antispyware software with current definitions and application updates.
  • Perform system updates and improve PC speed and performance, including startup and shutdown optimization, Windows updating, menu navigation improvement, quick launch and taskbar cleanup and program shortcut creation.
  • Enable basic security functions, including antiphishing and pop-up blocking activation in Internet Explorer.
  • Remove unwanted programs and trialware.
  • Create individual user accounts (if applicable).
  • Test and verify PC hardware and software functionality.
  • Create a backup restore CD.

Computer Tune-Up

  • Perform system updates and improve PC speed and performance, including startup and shutdown optimization, Windows updating, menu navigation improvement, quick launch and taskbar cleanup and program shortcut creation.
  • Enable basic security functions, including antiphishing and pop-up blocking activation in Internet Explorer.
  • Remove unwanted programs and trialware.
  • Create individual user accounts (if applicable).
  • Test and verify PC hardware and software functionality.

Email

  • Connect one existing and active email account to a computer or mobile phone.
  • Must have all necessary passwords available.
  • Troubleshoot an existing email account.
  • Includes repair, configure and update the e-mail client.

Hard Drive Backup

  • Transfer data from your computer to a storage device or medium, such as network-attached storage, an internal or external hard drive or another computer.
  • Connect hard drive to computer, install and configure software to create a backup schedule that fits your needs (if applicable).
  • Transfer your data to your new computer or other media (if applicable).

Data Recovery

  • Recover data from PCs, external hard drives, disks, tapes, CDs, or flash media (memory card or USB flash drive) cards.

Software Install

  • Determine computer compatibility for, install/repair and configure 1 software title.
  • Perform necessary software updates.
  • Create desktop, start menu and quick launch bar access shortcuts.

Hardware Install

  • Install an internal or external PC component, such as a graphics card, hard drive, optical drive, MP3 player, printer or scanner.
  • Install any included software that is necessary for functionality on one computer.
  • Configure the PC component for applicable use.